Data Protection & Privacy

Co33 Privacy Policy — Your Data Secured with us

Co33 believes your personal data belongs to you. This policy clearly sets out what information we collect, why we collect it, how we store it, and confirms it is never shared with anyone. Written in plain, easy-to-understand language.

Last updated: January 2026 Bengali Version

Co33's Core Privacy Commitments

Six key things to know before reading the full details

Your data is never sold

Co33 never sells your personal data to third parties. Your name, phone number, and financial details stay entirely private.

Fully Encrypted with SSL

All data — from platform access through to payment — is protected with 256-bit SSL encryption, making it practically impossible for any third party to intercept or read.

Only Essential Data is Collected

Co33 only collects information that is genuinely necessary to provide its services. No excessive or unnecessary data is gathered.

You Stay in Control

You have the right to request access to, correction of, or deletion of your personal data. co33 respects and honours these requests.

Marketing can be opted out of

Don't want promo emails or notifications? Turn them off with a single click, anytime — co33 respects your preferences.

Clear & Transparent Language

Co33's privacy policy is written in plain, straightforward language — no complex legal jargon — so everyone can understand it.

Who this policy applies to: This privacy policy applies to all users of the co33.best website and its associated mobile app. By using the platform, you are considered to have agreed to this policy.
01

What information we collect

Co33 collects two main types of information from users — data you provide directly and data generated automatically while you use the platform.

Information You Provide Directly:

  • At registration: name, date of birth, mobile number, email address, and password.
  • During KYC verification: National ID number, passport, or a copy of your driving licence.
  • Payment details: mobile wallet number or bank account information.
  • When contacting support: details of the conversation and information about your issue.

Automatically collected information:

  • Device information: phone model, operating system, browser type and version.
  • Usage data: login times, features used, betting history, and gaming activity.
  • Connection details: IP address and internet connection type.
  • Cookies & tracking: cookies used to improve the platform (see Section 05 for details).
We do not collect: co33 never collects your social media passwords, card PIN numbers, or your precise home address. If anyone asks you for this information, they are not a co33 representative — please be cautious.
02

Why your data is used

Co33 uses the information it collects only for specific, defined purposes. Each of those purposes is clearly outlined below.

Purpose of data use What data is used Mandatory?
Account Registration & Management Name, email address, phone number Yes
Identity Verification (KYC) NID / Passport Copy For Large Withdrawals
Payment processing Wallet / bank details Yes
Promos & Bonus Offers Email, usage history Optional
Platform improvement Device & Usage Information Yes
Fraud prevention IP address, login patterns Yes

By analyzing your betting history and gaming behavior, co33 can deliver a more tailored experience — such as surfacing offers or markets for the sports you care about most. This is entirely for your benefit. If you'd rather not have personalized recommendations, you can turn this off in your account settings.

03

Sharing Data with Third Parties

Co33 is clear on one thing — your data is never sold. That said, there are specific situations where limited information may need to be shared with certain partners. Each case is explained below.

  • Payment Processors: Only the information necessary to process transactions is shared with payment partners such as bKash, Nagad, and Rocket. These partners are also bound by strict data protection agreements.
  • KYC Verification Services: Licensed third-party services may be used for identity verification. They use the data solely for verification purposes and do not retain it.
  • Legal Obligations: co33 is required to disclose information when ordered to do so by a court or regulatory authority. Where possible, users will be notified in advance.
  • Game Providers: When you play Live Casino or slots games, the relevant game provider receives only the session data needed to run the game — not your personal information.
co33's commitment: Your data will never be shared with advertisers, data brokers, or marketing companies — not under any circumstances, not for any price. This is co33's unwavering policy.
04

Data Storage & Technical Security

Co33 uses multiple layers of security to keep your data protected — not just a single measure, but dedicated safeguards at every level.

Security level measurement
SSL / TLS Encryption256-bit
Server Security LayersEnterprise Grade
Two-Factor Authentication (2FA)Supported
Data backup frequencyEvery 24 Hours

Your data is stored in secure data centres with strictly controlled physical access. Servers undergo regular security audits, and if any suspicious activity is detected, co33's security team responds immediately.

How long is your data kept? That's a fair question. Data tied to active accounts is retained for as long as the account remains open. Once an account is closed, personal information may be kept for up to 3 years to meet legal and regulatory requirements. Financial transaction records are retained for a longer period due to statutory obligations.

Steps to keep your account secure: Use a strong password (combining letters, numbers, and symbols), keep two-step verification enabled, and avoid logging in on public Wi-Fi. If you notice any suspicious activity, contact support immediately.
05

Cookie policy

The co33.best website and app use several types of cookies. Cookies are small text files stored on your device that help make your browsing experience smoother.

You can disable optional cookies at any time through your browser settings. Please note that turning off essential cookies may affect how some co33 features and services function.

06

Your Data Rights

Co33 believes you have full ownership over your personal data. All of your rights are detailed below.

Right of access

To find out what information co33 holds about you, submit a request to our support team. You will receive a complete list within 30 days.

Right to rectification

If any of your information is incorrect, you can request a correction through your account settings or by contacting our support team.

Right to erasure

If you close your account, you can request that your personal data be deleted — except where retention is required by law.

Right to Opt Out of Marketing

To stop receiving promo emails or push notifications, simply unsubscribe at any time or let our support team know.

Right to data portability

To download a copy of your personal data, submit a request to support.

Right to Restrict Processing

If you'd like to restrict how your data is used for specific purposes, contact support — co33 will do its best to accommodate your request.

To exercise this right, email support@co33.best with the subject line "Data Rights Request — [your account ID]". co33 will respond within 30 business days.

07

Policy updates & how to contact us

As co33's business and technology evolve, this privacy policy may be updated. For significant changes, users will be notified in advance via email or in-app notification — at least 14 days ahead of time.

If you continue using co33 after any changes take effect, you will be considered to have accepted the updated policy. If you do not agree, please notify support before closing your account — co33 will arrange to process your remaining balance.

For any questions or concerns about this privacy policy, please get in touch using the details below:

  • Email: support@co33.best (include "Privacy Policy" in the subject line)
  • Live Chat: Click the chat button at the bottom right of the site — available 24/7 in Bengali
  • Telegram: Send a message to co33's official channel
Data Protection Officer: co33 has a dedicated Data Protection Officer who oversees all data privacy matters. For important concerns, you can reach them directly by email at dpo@co33.best.

Frequently Asked Questions

Frequently asked questions about payments and VIP benefits

co33 charges no processing fees on withdrawals — you keep every BDT you win. Note that bKash or Nagad may apply their own transfer fees; those are the mobile operators' charges, not co33's. The minimum withdrawal amount is ৳300 — amounts below this cannot be withdrawn in a single transaction. For the maximum, standard members can withdraw up to ৳50,000 per day. VIP members have significantly higher limits — starting from ৳1,00,000 per day at Silver tier, with limits increasing further at Gold and Platinum tiers. A KYC verification may be required for your first large withdrawal; once completed, it won't be needed again. Most withdrawals reach your mobile wallet within 5–30 minutes.

co33's VIP program runs entirely automatically — no separate application needed. Loyalty points accumulate with every bet placed and every game played, and your VIP tier is determined by those points. There are five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Everyone starts at Bronze, and reaching the required points each month moves you up to the next tier. Benefits vary by tier: Silver unlocks betting cashback and faster withdrawals; Gold adds a dedicated account manager, higher withdrawal limits, and exclusive monthly bonuses; Platinum brings personalised VIP offers and invitations to exclusive events; Diamond members enjoy the highest cashback rates, unlimited withdrawal limits, and direct access to a senior manager. Points are tallied at the end of each month, and tiers are updated at the start of the following month.
Safe & Secure
Your Data Is Protected — Right Now Join co33 with Complete Peace of Mind

Co33 takes your privacy seriously — and this policy proves it. Secure payments, encrypted data, and 24/7 support are all part of the package. Join the co33 family today.

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